Consumers
Wednesday, Nov 11, 2009
Eliminate the Need To Haggle With Customer Service Reps by Booking Service Requests Through Yarraa
There are so many benefits to a site like Yarraa.com, including the fact that it helps those of us that are extremely disorganized keep it together by tracking things we might normally misplace, like warranties and receipts. However, one of my favorite features of the site appeals to the side of me that is constantly on the wrong end of the customer service spectrum.
The Yarraa.com service request section is such a great feature for anyone who has spent hours ---literally --- on the other end of the phone, appealing to a completely unsympathetic customer service representative to help with a service issue. This can be so irritating when all you want to do is be able to drop off the item in question at the nearest service center for any necessary repairs.
Well, now you can save your phone rage for another matter, because Yarraa.com offers a service specifically aimed at helping people like you --- and me – to navigate through this frustrating process. You can use Yarraa to contact a service center and essentially do the requisite haggling for you. All you to do is look under the listing of your products on the Yarraa site and submit a service quest, listing the problem and choosing from nearby service centers. Who knew it could be so simple to get service request done without having to take an entire day off of work to do it?
The best part is that when you arrive at the service center, they will already have the information needed to address the problem for your product. However, if you don’t see a nearby service center listed, you may have to contact it directly and make arrangements, all the while encouraging them to become part of the Yarraa network.
Again, though, this is where Yarraa makes your life easier because let’s say you don’t know where in the heck to find a service center; Yarraa will help you find one through a very detailed map of your area, with authorized and unauthorized service centers.
I am all for anything that not only helps me find things easily online, but also helps me avoid those uncomfortable phone calls with customer service reps that seem more interested in arguing the details of my warranty and what I “might have done to the product” than helping me to fix it. This is just another component of Yarraa that helps the entire site stand out as a must-have for those into life organization of any kind.

Posted at 03:52PM Nov 11, 2009 by lorel in General | Comments [0]
