Consumers

 Sometimes I contact a customer-service center, talk with a representative, and get confirmation that s/he will deal with my problem. OK, fine. Hours pass . . . then weeks . . . then sometimes even months. By that time, I’ve probably forgotten about my initial request, since there’s really no efficient way to track it, and I’m likely no longer a high priority on the service center’s Fix-It list.

But not anymore! When I use Yarraa to submit and track my service requests, it does all the work for me. If I want to know how long it’s been since I asked for that broken blender to be fixed, it can tell me exactly when I submitted my request and what the status is. Honestly, that’s so much better than calling a 1-800 number every time I have a question about my product . . . and it lets me be that much closer to having delicious smoothies again!