Manufacturers

We will soon be adding a new feature to your one-stop after-purchase resource: Yarraa Points.

Yarraa Points is a loyalty programme that benefits you and your consumers alike. Consumers earn Yarraa Points every time they register a new purchase, a warranty, or even an older product that they’ve owned for a while. They also earn Yarraa points for service requests, or recycling requests, shipping or insurance services purchased through a Yarraa link, and for referring friends to Yarraa. Newly minted Yarraa users also get a bonus just for signing up. When consumers have earned enough Yarraa points, they’ll be eligible for prizes from us or services from participating Yarraa partners (subsidised by us, of course).

What is the benefit for you, the manufacturer? In exchange for honouring Yarraa points, you will be eligible for rewards of your own. Your balance of redeemed Yarraa Points will be updated automatically, and will be displayed on your Yarraa home page. When you have redeemed enough Yarraa Points, you can exchange them for such rewards as free credits for contacting your end users directly, reduced subscription renewals, and banner ads. We’ll have lots more information about the rewards – and the Yarraa Points programme – shortly, so check back here for details!

We are pleased to announce that U E-Technologies, a member of the UMW Group, will soon be entering into a joint venture with Yarraa. The joint venture will entail our companies working together in Malaysia to publicize Yarraa and its many benefits for consumers and sell-side users alike. U E-Technologies will now put its considerable business network to good use in reaching out to potential clients in the very important Malaysian market. This partnership has been several months in the making, and will greatly enhance Yarraa’s ability to serve consumers and companies alike in Malaysia – just for starters.

UMW is a conglomeration of businesses with strong presence in the automotive, equipment, engineering, and oil-and-gas industries. Founded in Malaysia in 1917 and still based there, UMW now enjoys an international presence reaching as far afield as Australia and Turkmenistan. U E-Technologies, also known as UET, was founded in 1994 to provide information technology (IT) services to UMW. It provides both products and services, with a focus on the areas of facilities management, systems development and integration, and maintenance and support.

Much like Yarraa, UET committed to finding ways to help its clients improve customer service. Among the ways it accomplishes this goal are solutions in the fields of project management, message development, and systems integrations. For 15 years, UET has helped businesses all over Malaysia run more smoothly and profitably. Now it will have an additional solution to offer, in the form of Yarraa’s unparalleled after-sales services! With UET’s outreach and our services, consumers all over Malaysia will soon have an easier time than they had ever imagined with managing warranties and after-purchase needs.

We are optimistic that similar joint ventures will soon be forthcoming in other countries. In the meantime, we look forward to welcoming UET’s many Malaysian business- and trading partners into the Yarraa family!

The most importance resource for manufacturers today is to be able to see into the mind of the consumer, to track their purchases and communicate effectively with each other about product concerns.

Yarraa.com streamlines this complicated process and connects me, the manufacturer, with the people who buy my company’s stereo equipment products. Acting like a seamless middleman who efficiently handles all the details, Yarraa helps my electronics manufacturing company to keep tabs not only on all of our orders, but also those of our partner distributors as well as service centers worldwide.

Most importantly, Yarraa.com puts my stereo equipment company in direct contact with our customers, creating a valued connection that we use over and over to build customer satisfaction.

Normally I would have no idea who bought our product, but Yarraa.com links us with our consumers and allows for first-person feedback and suggestions. We can not only keep track of all of our electronic equipment that is sold, but can also keep our valued customers in the loop about new product offerings and company updates.

Yarraa.com has made my life easier and has smoothed the sailing for my stereo equipment company. I would highly recommend this service to every manufacturing company out there.

With Yarraa.com’s easy system, our stereo equipment company can keep track of everything we manufacture and even better, communicate directly with the owners of our products. Yarraa.com connects the manufacturer and the consumer through a mutual investment in product care and service with an efficient system for tracking important purchases.

No matter who buys our stereo equipment or where it ends up, from a Hollywood mansion to a New York loft, our company has access to uploaded after-purchase records, from a transfer of ownership to a costly repair. In the case of product service, Yarraa.com puts us in touch with service personnel or warranty experts as soon as we need them, not to mention with the customer herself.

Beyond post-purchase care, Yarraa.com creates a bridge to our clients, enabling us to contact them directly via email about product upgrades, special offers and sales events. This saves money on advertising and reaches exactly who we want to contact- stereo equipment enthusiasts who have already purchased our product once. Thanks to Yarraa.com’s seamless and organized tracking and service system, hopefully they will choose to do so again.