Retailers

Thursday, Jul 02, 2009

Enter Products to Build your Database

Frank Spencer Yarraa.com, your after-sales whiz, is an asset management and reverse logistics portal that permits retailers to submit and track after-sales product information for the company and its customers. Using Yarraa, a retailer can:

  • register warranties for customers simply by scanning the product
  • file service requests
  • check the status of service requests
  • store and track manufacturer’s and extended warranty information
  • store authorized service center information for all the brands and models your store carries.

At the heart of Yarraa.com lies the product information you enter into the database. To add a product to the database:

  1. On the Retailer home page, click the "Manage Products" tab
  2. Click the link "Add New Brand/Model/Product Type"
  3. Enter the requested information.
  4. When you are finished, click Next to enter a new product or begin tracking your customer service information, registering warranties or using any of Yarraa’s other powerful functions.
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